It’s tough to argue with effectiveness. Most of the academic
instruction I’ve received around cause marketing indicates that—in the long
run—companies will make more money if they attach their business to a cause
that consumers can also feel connected to. I want to believe there’s more to it
than that. And I think I do, but I admit, sometimes it’s difficult.
Cause marketing is important because it works, which seems
to be the answer (or at least an answer) for why any concept in the discipline
of marketing is important. If something affects people’s behavior—and
especially their spending habits—it’s important. For-profit businesses by
definition look for ways to generate revenue. So if they’re not involved in
cause marketing, they’re missing an opportunity—one that can be especially
powerful for start-ups or other small businesses, as it’s challenging to
compete with more established companies in terms of more traditional marketing
efforts or overall marketing spend.
To me, an interesting thing about cause marketing is that it
seems to be a variation on the Andrew Carnegie Dictum:
- To spend the first third of one's life getting all the education one can.
- To spend the next third making all the money one can.
- To spend the last third giving it all away for worthwhile causes.
While the dictum was meant to apply to individuals, it can have relevance to companies too, provided we extend the timeline, remove the "all" criteria, and understand the dictum as applied to the employees of a company rather than just individuals. In line with the above, cause
marketing enables companies to pursue the second and third bullets
simultaneously. In fact, companies can actually use the third bullet to
help them accomplish the second.
It also seems to follow that the public may be more apt to
forgive companies for trying to maximize profits if those companies happen to be helping out worthwhile causes along the way (meaning in practical terms that consumers might be content to pay higher prices or give the company the benefit of the doubt
regarding any questionable business practices). All told, it may be more difficult to say if
the ends justify the means if they’re happening concurrently. Moreover, if you
can’t separate them, what difference does it make? Lottery funds help fund
valuable state programs. Corporate giving programs make for good PR. You can’t
argue with effectiveness.
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